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Authentication

Can't Access Instance

You may encounter this error when trying to access an instance that you do not own. This can occur if you've initially setup a Caido instance using a different account.

No access to instance.

To resolve this issue, you can either:

  1. Login to the initial account that was used to setup your Caido instance.

  2. Reset the instance credentials:

  • If you're using the CLI, start Caido using:
caido --reset-credentials
  • If you're using the desktop application, check the Reset Credentials checkbox in your instance's advanced settings.

    WARNING

    These settings will allow you to login with any account you want. Once you've claimed your instance, make sure to remove the --reset-credentials option or checkbox, otherwise your instance credentials will be reset on every launch.

    Reset Credentials
  1. Delete your data folder.
  • While not ideal, deleting your Caido data folder will allow you to start with a fresh installation. View the Files page to locate your data folder.

"Login URL generation failed: invalid authentication token."

You may encounter this error when trying to access an instance that you deleted in the Caido Dashboard.

Login error.

To resolve this, reset the instance credentials:

  • If you're using the CLI, start Caido using:
caido --reset-credentials
  • If you're using the desktop application, check the Reset Credentials checkbox in your instance's advanced settings.

WARNING

These settings will allow you to login with any account you want. Once you've claimed your instance, make sure to remove the --reset-credentials option or checkbox, otherwise your instance credentials will be reset on every launch.

Reset Credentials